Complaint Letter

Done by: Marcus, Hany and Keryl
Dear Sir,

Thank you for your email of dissatisfaction regarding the product, T15 wireless with Bluetooth technology. Please be assured that all our products have been tested for quality before release. We understand how disappointing it can be when your expectations are not met. Unfortunately, we must point out that it is not feasible on our end to provide a full refund with regards to this issue. However, what we can do is to provide on-site technical support at your convenience to inspect the said product. On top of that, we will also be extending your warranty period by 3 months.

As we would like to arrange a date for collection, kindly email us your desired timing. Please also provide us with the proof of purchase for the given product. Looking forward to hear from you soon.

We hope for your continuous support for Creative Products.

Thank You.

Sincerely

Creative Consultant Care